Client Relationship Management for RIAs

As a registered investment advisor, you have specialized needs when it comes to technology. You need tools that help you build lasting client relationships through excellent communication and solid, informed advice. And you need to do it all while staying compliant with laws and regulations.

SmartOffice helps today's RIA meet those challenges. Our solutions make it easy to stay on top of your clients' investments and financial needs, maintain records of all interactions, and keep client data safe from online threats.

SmartOffice is the ultimate solution for managing and growing your advisory business.

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Make (AND Keep) Your Clients Happy

Strengthen relationships by engaging your clients often -- and at the right stages of their lives. 

  • Never miss a potential client touchpoint again. Identify clients you haven't reached out to in a while, schedule future appointments, and record all past conversations for compliance.
  • Create correspondence for everything from holiday greetings to important account notifications. Personalize your letters using merge codes to pull in key client data automatically.
  • Generate reports to understand how your clients are invested. Identify clients you may need to contact in response to market news and other current events.
  • Create tasks, reminders, alerts and other notifications to help you stay on top of your responsibilities to your clients -- and to keep your office running smoothly.

Stay Secure and Compliant 

Worried about regulations and cybersecurity? Let us help.

  • Create an audit trail of all correspondence you've sent and investment advice you've provided to clients. Produce documentation for compliance review easily.
  • Trust in our expertise. SmartOffice is SSAE 16-certified, which means that we adhere to internationally recognized best practices for data security.
  • Keep all client and business data secure with state-of-the-art encryption and full backup/disaster recovery capabilities.

Integrate All of Your Tools

SmartOffice works with many of the tools you already use in your practice, allowing you to create efficient workflows and get things done faster. 

  • Securely share client data between SmartOffice and popular financial planning and analysis tools like eMoney, MoneyGuidePro, Riskalyze, AdvisoryWorld, Finance Logix and others.
  • Receive updated account and position data electronically from custodians like Fidelity, Charles Schwab, LPL, Pershing, Raymond James and TD Ameritrade.
  • Complete a range of SmartOffice tasks directly from familiar applications like Word, Excel and Outlook.
  • Enjoy advanced mobile support and integration with Microsoft Exchange. Manage your client communications, calendar and task list from practically any modern smartphone or tablet. 

Explore all our Features

Multi-Custodian Aggregation

Transaction Scrubbing

Daily Rate-of-Return Calculation

Custom Reports

Automatic Fee Billing

Client Mobile Portal

Anomaly Monitoring

Held-Away Assets

Live Phone Support

Welcome Team Onboarding

Custom Project Support

Data Conversions

Cybersecurity Certification

Rebalancing Integration

Financial Planning Integration